Once you have placed your order with www.elevatestores.in, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email along with the link to track your order.

Or, you can track the status of your order from your "order history" section on your account page on the website - www.elevatestores.in.

You can also simply connect with our customer representative and get your tracking details.

For customers in our hometown - Nasik, we provide lightning-fast delivery within 180-300 minutes. Enjoy the convenience of receiving your order at your doorstep in no time.

www.elevatestores.in offers PAN India shipping. within 1-3 working days with reputed overnight delivery channel partner.

We understand the importance of flexibility, which is why we offer fast paced delivery options at the checkout. You will soon get to choose from various delivery methods based on their preferences and urgency.

To track your order, simply log in to your www.elevatestores.in account and navigate to the "Order History" section. There, you will find the status of your order along with a tracking number. You can use this tracking number on our shipping partner's website to get real-time updates on your delivery status.

You can also simply connect with our customer support via WhatsApp and get your tracking details.

If your tracking information indicates that your order has been delivered, but you have not received it, please follow these steps:

A) Verify the shipping address in your order confirmation email.

B) Check with your neighbors or household members if they accepted the delivery on your behalf.

C) Reach out to your local courier/post office to inquire about the package's delivery status.

If you still cannot locate your order, please contact our customer support team, and we will investigate the issue promptly.

We can only change orders that have not been processed for shipping yet. Our orders are packed on the same day and shipped on the next day of purchase.

To make changes to your order, please reach out to support on www.elevatestores.in or call/whatsapp us.

Tracking information may take some time to update, especially during high-volume periods or if the order has just been dispatched. Please allow some time for the tracking information to be updated on the courier's website. If you still don't see any updates after a reasonable time, contact our customer support team for assistance on www.elevatestores.in.

Yes, we understand the importance of privacy. All online orders from www.elevatestores.in are delivered in discreet packaging to ensure your privacy and confidentiality. Your details such as Name, Contact number & Address will be mentioned on the package for smooth delivery process, there is no invoice attached on the package.

We apologize for the inconvenience. If your payment has been made but the order hasn't been reflected yet, it could be due to a server delay on the payment gateway. Please wait for a little while as it may take some time to process. If the issue persists, check your email for payment confirmation and contact our customer support on www.elevatestores.in for assistance and share your transaction details.

Sometimes, due to technical issues or high transaction volumes, there can be delays in updating payment statuses. In such cases, we recommend waiting for a little while and refreshing your order page to check if the status has been updated.

Return and Exchange Eligibility

We offer a "no questions asked" replacement policy on certain products only if you receive a defective or damaged product, you can request a replacement within a certain period from the day of delivery. For more details on availing this, read the Refund & Shipping policy.For other products and categories, the return and exchange eligibility is subject to www.elevatestores.in policy. We encourage you to read the product description carefully and check the eligibility before placing an order. You can also connect with our customer support executive and confirm eligibility prior to purchase.If you wish to return or exchange a product after the return period is over, you may not be eligible for a full refund. In only special cases, we could possibly provide you with a store credit against the amount, which you can use for future purchases on our website - www.elevatestores.inSimply call us and our customer executive will help you with the exchange or cancellation of your order.

Contact us - For any inquiries, assistance, or feedback, you can reach our dedicated customer support team through email on contact us page of www.elevatestores.in or by calling our helpline mentioned there.. We could help you with anything you need.Or you can simply click on the whatsApp chat button on the right bottom!

We accept various payment methods, including credit/debit cards, net banking, and other popular online payment options along with crypto. At the checkout page of www.elevatestores.in, you can choose the payment method that suits you best. All transactions are secure and encrypted to protect your sensitive information.

We may or may not offer offer COD or partial COD for certain products.

If you have any further questions regarding your delivery status or order details, don't hesitate to reach out to our customer support team. We are here to assist you in every way possible!

Yes, there are age restrictions for purchasing products from www.elevatestores.in. To comply with the legal requirements and promote responsible consumption, you must be at least 21 years old to purchase our smoking paraphernalia and other products listed.

Elevate Stores is a homegrown brand from Nasik, India. Products are shipped domestically as of now. Shipping policies and delivery times may vary; it's advisable to check the website - www.elevatestores.in or contact customer support for specific details.

Elevate Stores occasionally offers early bird discounts and exclusive deals, especially during new product launches or seasonal collections. It's recommended to subscribe to their newsletter or follow their social media channels for updates.

Currently, Elevate Stores operates exclusively online, ensuring a wide reach and convenience for customers across country. Alternatively, you can come say 'High' to the designer at our humble abode in Nasik - https://g.co/kgs/3sdwLkc